Patient Service Specialist

RUSH Physical Therapy

1d • Onsite

About The Position

When patients enter our outpatient physical therapy center in Ankeny, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. You can make an impact on every patient’s care experience, even before they leave the waiting room.

Requirements

• High School Diploma or GED

Nice To Haves

• 1 Year Front Desk experience
• Insurance Verification Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED