Medical Front Office - Patient Service Specialist
HealthWorks
•Onsite
About The Position
As a Patient Service Specialist at our outpatient physical therapy center in Morgantown, WV, you will be responsible for managing both the patient and business aspects of the center. Your role is crucial in ensuring an exceptional experience for every patient, starting from the front desk and continuing throughout their visit.
Requirements
- High School Diploma or GED
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Benefits
- Our mentorship and orientation programs ensure a successful transition
- Generous PTO to maintain a healthy work-life balance
- Comprehensive medical/RX, health, vision, and dental plan offerings
- Company-matching 401(k) retirement plans as well as life and disability protection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
