Patient Service Specialist - FT Day

American Addiction Centers

6d • $19 - $29 • Onsite

About The Position

Under the direction of the Practice Manager, performs patient scheduling and registration, collect fees, complete End of Day reconciliation processes, answer telephones, relays messages, and various other receptionist duties.

Requirements

• High School graduate or GED equivalent.
• Twelve months previous patient registration, scheduling or operator experience in a physician office required.
• Excellent customer service skills.
• Must be able to type 40 wpm and have computer experience with contemporary office-based products such as Microsoft Word, Excel and Outlook.

Nice To Haves

• Knowledge of basic medical terminology and general office procedures preferred.

Responsibilities

• Greets patients, assists with check-in/registration process.
• Answers incoming calls and directs as needed.
• Schedules appointments, collects copays, confirms appointments.
• Contacting patients by phone to notify/schedule them for past due preventative services.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees