Medical Front Office - Patient Service Specialist

Saco Bay PT • Portsmouth, NH

1d • Onsite

About The Position

When patients enter our outpatient physical therapy center in Portsmouth, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center, making an impact on every patient’s care experience, even before they leave the waiting room.

Requirements

• High School Diploma or GED required

Nice To Haves

• 1 Year of Front Desk Experience
• Insurance Verification Experience
• Health Care Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

• Our mentorship and orientation programs ensure a successful transition
• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees