Medical Front Office - Patient Service Specialist

Select Medical • Fairmont, WV

1d • Onsite

About The Position

As a Patient Service Specialist in an outpatient physical therapy center, you will manage both the patient side and the business side of the center. The role involves ensuring an exceptional experience for patients from the moment they enter, starting at the front desk. You will have a significant impact on every patient's care experience, even before they leave the waiting room.

Requirements

• High School Diploma or GED

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Benefits

• Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees