Medical Front Office - Patient Service Specialist
RUSH Physical Therapy•Tinley Park, IL
•Onsite
About The Position
When patients enter our outpatient physical therapy center in Tinely Park, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. You will make an impact on every patient’s care experience, even before they leave the waiting room.
Requirements
- High School Diploma or GED
- Health Care Experience
- 1 Year of Front Desk Experience
Nice To Haves
- Insurance Verification Experience
- Previous Therapy Experience
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
