Patient Service Specialist - Medical Front Office

Select Medical•Addison, TX

16d•$21•Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation Addison, TX Patient Service Specialist (PSS) Hours: vary M- F between 7am - 7pm PRN (as needed)– Float Candidate will be required to travel to multiple outpatient clinics. Areas of Coverage: Addison, Farmers Branch, Carrollton, Coppell, Plano, Richardson PRN rate: $21.00 per hour Responsibilities We are seeking a highly organized, detail oriented, and flexible individual who thrives in a fast-paced environment. The ideal candidate will be a team player who can also work independently, consistently delivering outstanding customer service and ensure tasks are completed efficiently and accurately. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. Travel to multiple locations will be required. Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects towards patient responsibility at each visit. Scan and maintain medical documents. Reconciles and posts charges daily and other reporting to ensure clean claim processing. Responds to all request for information from patients, other department and physicians. Maintains office, orders supplies and manages mail. Willingness to adjust schedule to center needs. Travels Attends all mandatory meetings and in-service education programs. Travels to non-home location center or other site for coverage when necessary.

Requirements

HS diploma or GED is required

Nice To Haves

Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration

Responsibilities

check in
check out
insurance verifications
scheduling
reports
faxing and scanning and other office duties
Travel to multiple locations will be required.
Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects towards patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.