Medical Front Office - Patient Service Specialist

Select Physical Therapy • Charleston, SC

1d • Onsite

About The Position

When patients enter our outpatient physical therapy center in Charleston, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. This is a PRN (As Needed) position and requires traveling between centers in the greater Charleston area.

Requirements

• High School Diploma/GED required
• 1 Year of Front Desk Experience
• Insurance Verification Experience

Nice To Haves

• 1 Year of Medical Office Experience
• Health Care Experience
• Reliable transportation and a clean driving record is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

• We offer benefits which support the financial, work/life and emotional well-being of you and your family members.
• PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED