Medical Front Office - Patient Service Specialist

Select MedicalJacksonville, FL
$16 - $19Onsite

About The Position

As a Patient Service Specialist in our outpatient physical therapy center in Jacksonville, FL, you will be responsible for managing both the patient side and the business side of the center. This role is crucial in ensuring patients have an exceptional experience from the moment they arrive, starting at the front desk. The position is full-time with a specific schedule and compensation range of $16.00-$19.00/hour, pending experience. The company offers mentorship and orientation programs to ensure a successful transition.

Requirements

  • High School Diploma or GED

Nice To Haves

  • Bilingual

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Benefits

  • Mentorship and orientation programs
  • Generous PTO to maintain a healthy work-life balance
  • Comprehensive medical/RX, health, vision, and dental plan offerings
  • Company-matching 401(k) retirement plans
  • Life and disability protection
  • Internal movement opportunities across 1900 centers in 39 states

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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