Medical Front Office - Patient Service Specialist

Select Medical • Fairmont, WV

1d • Onsite

About The Position

As a Patient Service Specialist at an outpatient physical therapy center in Fairmont, WV, you will be responsible for ensuring an exceptional patient experience from the moment they arrive. This role involves managing both the patient-facing and business aspects of the center, making a significant impact on patient care even before they leave the waiting room.

Requirements

• Minimum: High School Diploma or GED

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees