Medical Front Office - Patient Service Specialist

Select Physical Therapy • Vernon, CT

2d • Onsite

About The Position

As a Patient Service Specialist, you will be the first point of contact for patients entering outpatient physical therapy centers, ensuring an exceptional experience from the front desk. This role involves managing both the patient-facing and business aspects of the center, significantly impacting the overall patient care experience.

Requirements

• High School Diploma/GED required

Nice To Haves

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

• Internal movement opportunities across 1900 centers in 39 states

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees