Medical Front Office - Patient Service Specialist

Select Medical • Vernon, CT

21h • Onsite

About The Position

As a Patient Service Specialist, you will be responsible for managing both the patient and business aspects of an outpatient physical therapy center. The role focuses on ensuring patients have an exceptional experience from the moment they arrive, impacting their care experience even before they leave the waiting room.

Requirements

• High School Diploma/GED required

Nice To Haves

• 1 Year of Front Desk Experience
• Insurance Verification Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees