Medical Front Office - Patient Service Specialist
RUSH Physical Therapy•Chicago, IL
•Onsite
About The Position
As a Patient Service Specialist at our outpatient physical therapy center in Chicago, you will be responsible for managing both the patient and business aspects of the center. The role involves ensuring an exceptional patient experience from the front desk, making a significant impact on their care even before they leave the waiting room.
Requirements
- High School Diploma or GED
- Health Care Experience
Nice To Haves
- Insurance Verification Experience
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Benefits
- Part-time employees are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
