Medical Front Office - Patient Service Specialist

Select Physical Therapy • Clarksville, TN

1d • Onsite

About The Position

As a Patient Service Specialist at an outpatient physical therapy center in Clarksville, TN, you will be responsible for managing both the patient and business sides of the center. The role focuses on ensuring patients have an exceptional experience from the moment they arrive at the front desk, making a significant impact on their overall care experience.

Requirements

• High School Diploma/GED required

Nice To Haves

• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

• benefits which support the financial, work/life and emotional well-being of you and your family members
• 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees