Patient Service Specialist

Select Physical Therapy • Columbus, IN

96d • $16 - $18

About The Position

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. When patients enter our outpatient physical therapy center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Requirements

• High School Diploma or GED required

Nice To Haves

• Health Care Experience
• Insurance Verification Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
• Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/Rx, vision and dental plan
• Company-matching 401(k) retirement plans
• Life and Disability protection

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED