Patient Service Specialist-Surgical Care Pediatrics (Portland)

Maine Medical Center • Portland, ME

107d

About The Position

We are seeking a motivated and reliable Patient Service Specialist (PSS) to join our Surgical Care Pediatrics team in Portland. This position plays a key role in ensuring a positive experience for our patients and families by handling incoming calls, managing referrals, and supporting day-to-day administrative operations.

Requirements

• Minimum 6 months of medical clerical experience required
• Strong communication and organizational skills
• Comfort working in a fast-paced environment with attention to detail
• A team player who values patient-centered care

Nice To Haves

• Proficient computer skills

Responsibilities

• Answer incoming calls and assist patients with scheduling, questions, and referrals
• Support the clinical team by ensuring accurate and timely communication
• Maintain organized and thorough documentation in electronic systems
• Provide excellent customer service to patients, families, and healthcare providers

Benefits

• $3,000 sign-on bonus for qualified applicants
• Paid parental leave
• Flexible work policy
• Student loan assistance
• Training and education
• Well-being resources for you and your family

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED