Patient Service Specialist - Float

Novacare Rehabilitation • Pasadena, MD

80d • $16 - $19

About The Position

As a Patient Service Specialist at our outpatient physical therapy center in Pasadena, MD, you will play a crucial role in ensuring that patients have an exceptional experience from the moment they enter our facility. Your responsibilities will encompass both the patient side and the business side of our center, making a significant impact on every patient's care experience, even before they leave the waiting room. This full-time position requires a commitment to providing excellent service and support to our patients and staff.

Requirements

• High School Diploma or GED
• 1 Year Scheduling Experience

Nice To Haves

• 1 Year Front Desk experience
• Healthcare experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Benefits

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED