Patient Service Specialist Float
About The Position
The Patient Service Specialist provides essential administrative and clerical support across multiple clinic locations. Employee works as a part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function. Employees will receive mileage reimbursement for travel between clinic locations. Highland- Salem At 1st Choice Healthcare , we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care. 1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.
Requirements
- High school diploma
- Travel to different clinic locations as needed to cover staffing shortages. Clinics include Corning, Pocahontas, Walnut Ridge and Paragould
- Proficiency in computer skills, including experience with electronic medical records systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to maintain professionalism and confidentiality at all times
- Ability to lift and carry up to 25 pounds
- Reliable transportation and willingness to travel to various clinic locations
- This is a Safety Sensitive position(the use of a Medical Marijuana card is prohibited according to Act 593)
- Facial piercings are not allowed
Nice To Haves
- Previous experience in a healthcare setting or customer service role preferred
Responsibilities
- Provide administrative and clerical support across multiple clinic locations
- Perform clerical duties necessary to prepare patients for a visit
- Greet patients, check patients in and out, and collect fees
- Ensure accurate patient and insurance information is collected and entered in the EHR
- Answer telephone, take messages, and make appointments
- Travel to different clinic locations as needed to cover staffing shortages
Benefits
- Employees will receive mileage reimbursement for travel between clinic locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
