Patient Service Specialist - Float

Select Medical•Lees Summit, MO

1d•Onsite

About The Position

This Patient Service Specialist - Float position involves traveling between various clinics in the area, with a home clinic located at 1535 NE Douglas Street, Lee's Summit, MO 64086. This is a full-time role with varied weekday hours, offering compensation between $17.00 - $20.00 per hour based on experience. The role is crucial for ensuring an exceptional patient experience from the moment they enter the outpatient physical therapy center. The specialist manages both the patient and business aspects of the center, making a significant impact on patient care even before they leave the waiting room.

Requirements

High School Diploma or GED required
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions

Nice To Haves

1 Year of Front Desk Experience
1 Year of Medical Office Experience

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications