Patient Service Specialist - Float

Banner Physical TherapyTucson, AZ
Onsite

About The Position

This position is for a Patient Service Specialist who is willing to travel between multiple locations (5 clinics across Tucson). The applicant must be flexible with their time and location needs. As a patient service specialist, you will manage both the patient side and business side of our center. You will make an impact on every patient’s care experience, even before they leave the waiting room.

Requirements

  • High School Diploma or GED required
  • 1 Year of Medical Office Experience

Nice To Haves

  • Insurance Verification Experience

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Benefits

  • Our mentorship and orientation programs ensure a successful transition
  • Generous PTO to maintain a healthy work-life balance
  • Comprehensive medical/RX, health, vision, and dental plan offerings
  • Company-matching 401(k) retirement plans as well as life and disability protection
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