Patient Service Representative

Saratoga-SCHDY Gastroenterology • Burnt Hills, NY

46d • $16 - $20

About The Position

Come join an exciting and fast paced organization. SSGA is one of the leading Gastroenterology practices in the area. We strive for excellent service in a compassionate manner. Since 1971, our practice has expanded to 17 physicians and 13 advanced practitioners including a state of the art Endoscopy Center.

We are currently seeking an experienced, energetic and professional individual with the knowledge to drive our team to continued success. One who is passionate about their work and has complete dedication and determination to meet and exceed the needs of our patients.

Willing to train a highly motivated and dependable individual with no experience who obtains the eagerness to learn and offers excellent teamwork skills. This is a full time Monday-Friday, 8am-5pm position.

As a Patient Service Representative, your position will include one of the two positions listed below:

Position 1:
• Answer incoming calls
• Schedule appointments
• Route calls as appropriate to clinical staff
• Confirm insurance is a participating carrier
• Assist with various patient correspondences

Position 2:
• Call patients to schedule appointments from hospital consults and referrals
• Send follow up letters to primary care
• Confirm insurance is a participating carrier
• Assist with various patient correspondences

Requirements

• High school diploma or equivalent required
• 2+ years medical office experience preferred
• Previous scheduling experience preferred
• Previous medical office software experience preferred
• Strong computer skills
• Knowledge of HIPAA
• Excellent interpersonal, written and verbal communication skills
• Ability to work as a team as well as individually
• Ability to multitask and prioritize

Responsibilities

• Answer incoming calls
• Schedule appointments
• Route calls as appropriate to clinical staff
• Confirm insurance is a participating carrier
• Assist with various patient correspondences
• Call patients to schedule appointments from hospital consults and referrals
• Send follow up letters to primary care

Benefits

• paid vacation
• personal, and holidays
• medical and dental insurance
• 401K with match
• Profit Sharing plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED