Patient Service Rep - Johnson City, TN Location

University Physicians' Association•Johnson City, TN

1h•Onsite

About The Position

High Risk Obstetrical Consultants is looking for a full-time experienced Patient Service Representative (PSR) for check-in. Position is based in Johnson City. Candidates must have experience with answering incoming telephone lines, scheduling, and checking patients in and out. Generous salary and benefits available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more! Job duties include, but are not limited to: Greet patients in friendly and timely manner. Present a positive attitude, professional appearance, and willingness to learn Ensure that patients complete necessary forms required for medical chart and billing office Coordination of office visits with other OB practices and clinics Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Ensures good patient flow through practice by timely processing of patients as they arrive at office Comfortable with asking patients for appropriate co-pays and balances due Working with medical records Effective communication with team members including providers Other duties as assigned including cross training for check out Compliance with HIPAA, OSHA and all other office policies and procedures Forwarding of medical records as requested by providers

Requirements

1–2 years’ experience in medical office setting
Willingness to be cross trained in other job functions
Ability to multi-task and learn various roles within the front office
Sitting, walking, working on a computer, and lifting up to 10lbs

Responsibilities

Greet patients in friendly and timely manner.
Present a positive attitude, professional appearance, and willingness to learn
Ensure that patients complete necessary forms required for medical chart and billing office
Coordination of office visits with other OB practices and clinics
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to medical assistant or physician
Ensures good patient flow through practice by timely processing of patients as they arrive at office
Comfortable with asking patients for appropriate co-pays and balances due
Working with medical records
Effective communication with team members including providers
Other duties as assigned including cross training for check out
Compliance with HIPAA, OSHA and all other office policies and procedures
Forwarding of medical records as requested by providers