Patient Service Representative - Urgent Care - Full-Time

Granger Medical•West Valley City, UT

About The Position

Granger Medical Clinic is one of the largest independent, physician-owned medical clinic groups in Utah. Care is our mission. It's our shared vision. Our Urgent Care in West Jordan has a full-time Patient Service representative opening. We are looking for a friendly, pleasant, professional Patient Service Representative to join our team. Our Patient Service Representatives assist in the front desk as medical receptionist with the scheduling of appointments, checking patients in/out, etc. At Granger Medical Clinic, exceptional care comes from all of us; and we are in need of a patient service representative to join us in our mission of providing excellent patient care. Are you looking for an opportunity to continue on progressing in the medical field? If so, this might be what you have been looking for. Your experience in the medical field as a medical receptionist, front office, or patient service rep will be a great asset to our Urgent Care Clinic. Schedule: Mondays & Fridays 7:50am-8:00pm (at Fairbourne-West Valley) Wednesdays 8:50 am-8:00pm (at Riverton) 1 Saturday shift may be required each month Schedule could change month to month

Requirements

Excellent customer service, communication, multi-tasking and organizational skills.
Good Typing / keyboarding skills is imperative
Professionalism and reliability are key for this position!
Must be a team player and enjoy working with people.
Must be able to read, understand and communicate in English.
High School Graduate or G.E.D. equivalent.
2 years of Medical Receptionist or Patient Service Rep experience preferred.
1 year Medical Front Office experience
Standing and walking for extended periods
Lifting up to 50lbs.
Repetitive motion associated with operating a computer and other office equipment.
Inside, climate-controlled working conditions.

Nice To Haves

Additional languages helpful.

Responsibilities

Greet patients presenting for medical or other services in a courteous manner.
Answer telephones in a professional manner.
Scheduling appointments in accordant with established procedures.
Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
Other duties as assigned.