Patient Service Representative

HHC • Plainville, CT

1d • $18 - $20 • Onsite

About The Position

Patient Service Representative Pride Health is hiring a Patient Service Representative for one of its healthcare clients in Connecticut. This is a 3-month contract with a possibility of extension with competitive pay and benefits. Length of Assignment – 3 Months (Contract with a possibility of extension) Location – Litchfield, CT 06759 Pay range - $18 - $20 an hour Shift – Monday–Friday, 7:30 AM – 4:00 PM Job Summary The Patient Services Representative is responsible for delivering exceptional patient care by managing intake, scheduling, and communications within a Primary Care setting. This role requires strong organizational, technical, and interpersonal skills to support both patients and clinical teams, ensuring smooth and efficient operations.

Requirements

• High School diploma or equivalent required.
• Minimum 1 year of Primary Care front desk experience.
• Proficiency in Epic.
• Medical Terminology Training required.
• Strong communication, technical, and organizational skills.
• Detail-oriented, adaptable, and team-focused.

Responsibilities

• Manage patient intake, scheduling, and calls using Epic and other healthcare systems
• Coordinate with clinical teams to facilitate patient care
• Schedule appointments and follow-ups, ensuring necessary preparation and authorizations
• Maintain and manage work queues efficiently
• Coordinate and manage medical records, including scanning non-clinical forms
• Provide excellent customer service at all touchpoints

Benefits

• Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED