Patient Service Representative Tifton, GA

CRH Americas • Tifton, GA

1d

About The Position

Peachtree Immediate Care is a leading urgent care operator in the state of Gia. Our mission is to provide the perfect patient experience so our patients can “Get in. Get out. Get better”. We have an opening for a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff. Employees in this role are the first point of contact with patients. We are looking for someone who is enthusiastic, friendly and has strong customer service andmunication skills. Company Perks and Benefits: On-the-job Training Employee flat-rate medical services at CRH-affiliated clinics Medical, Dental, Vision Insurance 401(K) Match Flexible Work Schedules Generous PTO Plan Employee Assistance Program Complimentary Financial Planning Collaborative Work Environment Growth Opportunities Annual Merit Increases Employee Referral Bonuses

Requirements

• High school diploma or equivalent
• Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
• Ability to work up to 12-hour shifts during the week or weekend as needed
• Ability to escort or transport patients by wheelchair or stretcher when needed
• Detail-oriented with excellent interpersonalmunication skills
• Basicputer skills including familiarity with electronic medical records
• Types 25 words per minute

Nice To Haves

• Customer service experience in a healthcare outpatient setting preferred

Responsibilities

• Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
• Check in patients, verify insurances, update necessary patient information in the system, and collect copay
• Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
• Promptly answer iing phone calls
• Maintain a neat and orderly waiting room
• Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking
• Responsible for opening and closing clinic procedures and reporting
• Perform additional clerical duties as necessary

Benefits

• On-the-job Training
• Employee flat-rate medical services at CRH-affiliated clinics
• Medical, Dental, Vision Insurance
• 401(K) Match
• Flexible Work Schedules
• Generous PTO Plan
• Employee Assistance Program
• Complimentary Financial Planning
• Collaborative Work Environment
• Growth Opportunities
• Annual Merit Increases
• Employee Referral Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees