Patient Service Representative

York HospitalWells, ME
55d

About The Position

At York Hospital, we're more than a hospital. We are a team of providers, clinicians and staff members offering expertise within a Hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers' commitment is to make a positive difference in the lives of one another, our patients and our community by instilling our vision of Loving Kindness for all. York Hospital, we are a Community. For Life. The Patient Service Representative will be responsible for: answering the phone, greeting patients when they arrive, checking patients in, pre-registration, collecting insurance information, scheduling patient appointments and other office duties as needed. This position will be at both our Wells and Sanford locations. Qualified candidates must have 1 or more years of medical office experience, be self directed and able to work as a team, have excellent customer service skills both on the phone and in person, computer skills, be able to multitask in a fast paced environment all while having great attention to detail, and be flexible. YORK HOSPITAL IS AN EQUAL OPPORTUNITY EMPLOYER.

Requirements

  • 1 or more years of medical office experience
  • be self directed and able to work as a team
  • excellent customer service skills both on the phone and in person
  • computer skills
  • be able to multitask in a fast paced environment all while having great attention to detail
  • be flexible

Responsibilities

  • answering the phone
  • greeting patients when they arrive
  • checking patients in
  • pre-registration
  • collecting insurance information
  • scheduling patient appointments
  • other office duties as needed
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