Patient Service Representative Hospital PRN
About The Position
Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, headquartered in Charlotte, North Carolina. The system services nearly 6 million patients, engages in hundreds of clinical trials and research studies, and has Wake Forest University School of Medicine as its academic core. It is recognized for expertise in cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs. The company is committed to equitable care, providing over $6 billion in annual community benefits. This specific position is for a Patient Service Representative within the Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: Southeast, offered as a part-time role without benefits, requiring availability Monday through Friday between 6:00 AM and 5:30 PM.
Requirements
- High School Diploma or GED required
- Accurate spelling and attention to detail required
- Must be able to key 40 wpm
- Excellent communication skills and customer services skills required
Nice To Haves
- Bachelor's Degree preferred
- Knowledge of patient registration, insurance, and hospital billing preferred
- Medical terminology knowledge and understanding of third party reimbursement preferred
Responsibilities
- Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
- Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
- Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
- Requests upfront payment of deposits from responsible party.
- Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.
Benefits
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
