Patient Service Representative -Cardiomyopathy Center, Westwood

University of California System • Los Angeles, CA

30d • $30 - $43 • Onsite

About The Position

In this role you will be providing direct support to the physicians and patients for assigned Cardiology physicians. Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice. Assisting patients in accessing service within the health system, facilitating communication with referring physicians. Referring patients to appropriate resources. Providing follow-up through telephone and EPIC/Care Connect

Requirements

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Nice To Haves

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

Responsibilities

• Acting as a liaison for the patients and physicians in the practice.
• Assisting patients in accessing service within the health system, facilitating communication with referring physicians.
• Referring patients to appropriate resources.
• Providing follow-up through telephone and EPIC/Care Connect

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees