Patient Service Representative - Patient Registration

Providence • Seattle, WA

1d

About The Position

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits. Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns. Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork, Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Nice To Haves

• Associate's Degree
• 2 years of experience in a medical setting with inpatient or outpatient admitting
• Patient Registration or financial counseling or insurance and medical terminology experience

Responsibilities

• Coordination of information and support for patient flow
• Front line customer service including reception and Registration
• Interviewing patients and family to obtain required demographic and financial data
• Completing consents
• Escorting/directing patients
• Collecting valuables and deposits
• Initial contact for patients/visitors with general billing, insurance or collection questions/concerns
• Assisting patients requesting financial assistance through financial aide programs, processing all necessary paperwork
• Serving as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees