Nashua Patient Service Representative

Lamprey Health Care•Nashua, NH

2d•$18

About The Position

You Are interested in community health, Want to make a difference in peoples lives and the community, Are looking to be part of a dedicated, professional team, rather than just have a job. Does this sound like you? If so, lets talk. We Are New Hampshires oldest non-profit community health center, offering quality family health and medical services to all, regardless of their ability to pay. We are proud of our ability to respond to community needs while offering professionally satisfying, quality-of-life careers offering competitive benefits and compensation package. Currently we are seeking a full time (40 hours per week) Patient Service Representative in our Nashua office. Starting rate $ 18.36 As a Patient Service Representative, you are the first point of contact for our patients. You would be responsible for all front desk operations to include greeting patients, confirming demographic information, and responding to incoming and outgoing calls in a timely, professional manner. While no two patients will have the same needs, you can expect to assist them with scheduling appointments and verifying insurance eligibility, as well as assisting in the counseling and determination of financial assistance eligibility.

Requirements

Outstanding customer service and communication skills
Excellent organizational skills and attention to detail
Ability to work in a high-stress, multi-tasking environment
Ability to work as part of a team, as well as independently
High School diploma or equivalent
1-2 years of experience in an administrative support role
Must be flexible with scheduling

Nice To Haves

Bilingual Spanish is preferred

Responsibilities

Greeting patients
Confirming demographic information
Responding to incoming and outgoing calls
Scheduling appointments
Verifying insurance eligibility
Assisting in the counseling and determination of financial assistance eligibility