Patient Service Representative - Marshall Health Physician Referral Center

Marshall Health • Huntington, WV

29d

About The Position

Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments.
Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients.
Notifies patients of scheduled appointments via mail or phone.
Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
Performs other duties as assigned or requested

Requirements

• High school graduate or GED

Nice To Haves

• Prefer six months work experience, preferably in a medical office setting.
• Knowledge of medical terminology, word processing and computer experience desirable.

Responsibilities

• Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments.
• Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients.
• Notifies patients of scheduled appointments via mail or phone.
• Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
• Performs other duties as assigned or requested

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED