Patient Service Representative - Watson Primary Care

Esse Health • Saint Louis, MO

1d • Onsite

About The Position

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. SIGN ON BONUS ELIGIBLE!! Join Our Team: We are searching for a Patient Service Representative for our Watson Primary Care office located at 7419 Watson Road! Opportunity: Full-time opening Monday - Friday, 8:30 a.m. - 5:00 p.m. No evenings, weekends or holidays Benefit eligible Outpatient clinical practice Day-to-Day: Primary responsibility will be to cover check-out duties for the office Will float to cover additional areas/responsibilities, which may include: answering the telephone scheduling patient appointments checking patients in collecting co-payments verifying insurance registering patients/updating patient demographics processing referrals and prior authorizations Balance monies at day end May be required to enter physician-related charges into the computer May be required to bill hospital/nursing home charges Who we are seeking ( preferred ) : The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. Formal training which will probably be indicated by a high school diploma or equivalent. 1 or more years of experience working with the public, preferably in a healthcare setting. Knowledge of medical terminology, Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc. PC/Windows proficiency. Medical coding familiarity. Willingness to assign high priority to patient comfort and satisfaction. Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments. What We Offer: Physician-led, supportive practice environment Benefits the first of the month following your hire date Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous Generous PTO policy + 9 paid holidays 401k match + profit sharing Tuition reimbursement Wellness program Opportunities for professional growth and mentorship Emphasis on work-life balance EOE

Requirements

• Formal training which will probably be indicated by a high school diploma or equivalent.
• 1 or more years of experience working with the public, preferably in a healthcare setting.
• Knowledge of medical terminology
• Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
• PC/Windows proficiency.
• Willingness to assign high priority to patient comfort and satisfaction.
• Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

Nice To Haves

• Medical coding familiarity.

Responsibilities

• cover check-out duties for the office
• answering the telephone
• scheduling patient appointments
• checking patients in
• collecting co-payments
• verifying insurance
• registering patients/updating patient demographics
• processing referrals and prior authorizations
• Balance monies at day end
• May be required to enter physician-related charges into the computer
• May be required to bill hospital/nursing home charges

Benefits

• Physician-led, supportive practice environment
• Benefits the first of the month following your hire date
• Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
• Generous PTO policy + 9 paid holidays
• 401k match + profit sharing
• Tuition reimbursement
• Wellness program
• Opportunities for professional growth and mentorship
• Emphasis on work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED