About The Position

We are seeking a Patient Services Representative to join our team. This role is essential in creating a welcoming and efficient experience for patients and visitors while supporting the daily operations of our medical practice.

Requirements

  • High school diploma or equivalent
  • Previous experience in a medical office or customer service setting preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work efficiently in a team-oriented environment
  • Familiarity with electronic medical records (EMR) systems is a plus
  • Commitment to providing compassionate, patient-centered service

Nice To Haves

  • Familiarity with electronic medical records (EMR) systems is a plus

Responsibilities

  • Greet and assist patients and visitors
  • Schedule appointments and verify insurance information
  • Manage patient check-in/check-out and collect co-pays
  • Answer phones and route calls appropriately
  • Maintain accurate and confidential patient records
  • Collaborate with clinical staff to support patient care and office operations

Benefits

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term, long-term disability, life & pet insurance
  • Tuition reimbursement
  • Nursing Student Loan Paydown Program
  • 403(b) Retirement savings plans with company matching
  • Continuous earned time accrual & more!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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