Patient Service Representative - Pediatrics, Westwood

University of California System • Los Angeles, CA

28d • $30 - $43 • Onsite

About The Position

We are looking for a knowledgeable and patient-centered team member to join our dynamic Pediatrics department! As a Patient Service Representative, you will support the Children's Health Center in Westwood by providing vital administrative support to our pediatric patients and physicians. You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care. Responsibilities include, but are not limited to: Salary Range: $30.36-43.49 Hourly

Requirements

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Nice To Haves

• Experience with medical insurance and authorization/referral processing.
• Experience working with in-baskets.
• Knowledge of specific specialty practice and workflows.

Responsibilities

• Obtain prior authorizations
• Advocate for patients in insurance claims
• Referral processing
• Address in-basket messages
• Appointment scheduling
• Review of provider schedules
• Coordinate hospital admissions and/or procedures

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees