Patient Service Representative

Lumexa ImagingFort Worth, TX
Onsite

About The Position

Lumexa Imaging, one of the country's largest providers of outpatient medical imaging with over 5,000 team members and more than 185 centers, is seeking an experienced, patient-focused professional for a full-time Patient Service Representative position. This role is for the Fossil Creek location in Fort Worth, TX, and is part of Touchstone Medical Imaging, a leading provider of diagnostic imaging services. The Patient Service Representative will support the mission of enhancing radiology to better lives, contributing to the delivery of best-in-class clinical excellence, operations, and state-of-the-art technology. The company is known for its uncompromising commitment to patient care in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellent service result in cost-effective medical care.

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task

Nice To Haves

  • Experience in Authorizations and Insurance Verification preferred

Responsibilities

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Benefits

  • PREMIUM base pay
  • COMPETITIVE shift differential
  • MONTHLY bonus opportunities
  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
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