Patient Service Representative

Concordia Lutheran Ministries and AffiliatesValencia, PA
42d

About The Position

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well! Concordia Visiting Nurses is currently looking for a dedicated individual to join our team as a Patient Registrar (Intake) at our Valencia office. This is a full-time position. Role Overview: The Patient Registrar plays a crucial role in coordinating referrals and accurately entering patient clinical data into our system. The ideal candidate will be detail-oriented, self-motivated, a critical thinker, and possess excellent time management skills. The ability to work independently and manage multiple tasks effectively is essential. Why You Should Apply: Excellent opportunities for growth and advancement Education Assistance Programs, including Tuition Reimbursement and Fully-Paid Tuition options Comprehensive benefits package Exceptional 403(b) Retirement Savings Plan Generous paid time off OUR Mission: To serve our aging community with a continuum of high-quality caregiving options, provided in a Christian environment, and to serve those with limited funds to the best of our ability. Concordia Visiting Nurses is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE Benefits: Health/Dental/Vision Insurance Workplace Wellness 403(b) Retirement Plan Paid Life Insurance Policy Direct Deposit Tuition Reimbursement Program Vacation/PTO Paid Holidays Competitive Wages Referral Program Seniority/Appreciation Bonuses Funeral Leave Voluntary Benefits Employee Assistance Program EOE Benefits and Wages may vary based on location. Minimum hours worked per week/status may be required for certain benefit eligibility.

Requirements

  • High school diploma or equivalent
  • Minimum of two years’ experience in an office environment
  • Proficient in typing and data entry with accuracy and efficiency
  • Strong computer skills and familiarity with various software systems

Responsibilities

  • Assist in coordinating patient referrals
  • Enter patient clinical data into our software system
  • Generate and distribute reports for Clinical Management
  • Communicate all patient referrals effectively
  • Maintain confidentiality of patient and staff information
  • Address general inquiries via telephone, mail, or in person

Benefits

  • Health/Dental/Vision Insurance
  • Workplace Wellness
  • 403(b) Retirement Plan
  • Paid Life Insurance Policy
  • Direct Deposit
  • Tuition Reimbursement Program
  • Vacation/PTO
  • Paid Holidays
  • Competitive Wages
  • Referral Program
  • Seniority/Appreciation Bonuses
  • Funeral Leave
  • Voluntary Benefits
  • Employee Assistance Program
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