Patient Service Representative FT - West Warwick - Dental
About The Position
The Dental Patient Service Representative is responsible for welcoming and assisting patients with; scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, taking complete and accurate messages, and documenting appropriately. Takes complete and accurate messages, schedules appointments, takes charge of all aspects of registering patients, answers all incoming calls, collects charges for the office visit.
Requirements
- Accurate data entry skills
- Excellent communication skills
- Minimum High School diploma or associate degree
Nice To Haves
- Medical terminology, diagnosis coding and billing procedure knowledge
- Experience with dental insurance and payment collections.
- Candidates who do not meet all of the preferred qualifications are encouraged to apply.
Responsibilities
- Prepares patient records for dental visits
- Verifies dental insurance and Patient copays due at the dental visit.
- Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information.
- Correctly identifies appropriateness of appointment scheduling.
- Confirmation calls
- Responsible for assisting in answering all incoming calls, taking accurate messages.
- Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary.
- Provides reports of daily productivity, daily collection to the Practice Manager
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
501-1,000 employees
