Wilmington Patient Services Representative
Lawall Prosthetics and Orthotics Services•Wilmington, DE
•Onsite
About The Position
Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in one of our Wilmington, DE offices. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients.
Requirements
- Works independently
- Uses good judgement
- Makes sound decisions
- Communicates professionally
- Works in a fast-paced environment
- Records correctly and briefly
- Handles sensitive information in confidence
- Meets deadlines and prioritizes
- Proficient in Microsoft Outlook, Word, Excel
- Organized and detail-oriented
- High school graduate
- Professional conduct
- Dress appropriately
Nice To Haves
- Knowledge of anatomy and medical code is a plus
Responsibilities
- Providing excellent customer service to all patients
- Data entry and preparation of orders
- Becoming versed and knowledgeable of various insurance company requirements and procedures
- Obtaining the proper documentation necessary for insurance companies / plans
- Verifying patient benefits and pre-certifying our services
- Assuring timely service to patients
- Ability to quickly learn and navigate all company computer and phone applications
- Performing other duties as assigned
Benefits
- great pay
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
