Patient Service Representative - Experienced Medical Receptionist - Pain and Spine

Granger Medical•West Jordan, UT

2d•Onsite

About The Position

Granger Medical Clinic has an immediate opening for an experienced full-time Patient Services Representative in our Pain & Spine department at our West Jordan and Cottonwood Heights locations (will work at both). Overview: The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Requirements

High School Graduate or equivalent.
Previous medical billing / office experience preferred.
Experience in scheduling appointments.
Professional phone manner.
Excellent customer service, communication, multi-tasking and organizational skills.
Must be a team player and enjoy working with people.

Nice To Haves

Ability to speak Spanish is helpful but not required.

Responsibilities

Greet patients presenting for medical or other services in a courteous manner.
Answer telephones in a professional manner.
Scheduling appointments in accordance with established procedures.
Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
Other duties as assigned.