Patient Service Representative

VITALSKIN PHYSICIAN MANAGEMENT LLC • Chicago, IL

just now • $20 - $23 • Onsite

About The Position

Seeking Qualified and Experience Patient Service Representatives

Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Lakeview, Illinois.

M-Th 8 hour shifts. One shift per week until 6:30pm. We close at 2pm on Fridays.

Requirements

• High school graduate

Nice To Haves

• Customer service experience in a medical setting, spa or medspa
• EMA Modmed experience

Responsibilities

• Greet arriving patients, ensuring a welcoming and superior patient experience.
• Adhere to patient confidentiality and records release policies.
• Keep lobby and front reception area clean and organized.
• Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines.
• Maintain the daily appointment schedule and notify staff and providers of any changes.
• Obtain and verify insurance and other financial information prior to visits.
• Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED