Patient Service Representative - General Surgery
About The Position
Under general supervision and according to established policies and procedures, provides front desk coverage. Answers incoming calls, schedules appointments, greets patients, registers new patients in EPIC, schedules laboratory and off-site diagnostic tests requested by physician, verifies insurance eligibility and interprets covered benefits. Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system. Clinic set-up and other office support.
Requirements
- High School Diploma or GED required
- Keyboard and computer skills
- A valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
- A minimum of three months previous business office OR healthcare based experience
Nice To Haves
- Previous insurance, managed care, and integrative medicine experience preferred
- Medical terminology or coding experience
Responsibilities
- Provides front desk coverage
- Answers incoming calls
- Schedules appointments
- Greets patients
- Registers new patients in EPIC
- Schedules laboratory and off-site diagnostic tests requested by physician
- Verifies insurance eligibility and interprets covered benefits
- Processes patient charges by totaling fees, applying insurance coverage, calculating adjustments, and receiving and recording payments in computer system
- Clinic set-up and other office support
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
