Patient Service Representative-OBGYN

Maine Health • Norway, ME

27d • Onsite

About The Position

MaineHealth is seeking a compassionate, detail-oriented Patient Service Representative (PSR) to join our OB/GYN team in Norway, Maine. In this patient-facing role, you will be the first point of contact for patients and families, providing exceptional customer service and supporting the daily operations of our busy clinical practice.

Requirements

• Strong communication and customer-service skills
• Ability to multitask in a fast-paced environment
• Previous medical office or front-desk experience preferred
• Positive attitude and team-oriented mindset
• High school diploma or GED preferred.
• Previous office experience with medical office experience preferred.

Nice To Haves

• Proficient computer skills.

Responsibilities

• Greet and check in patients, ensuring accurate demographic and insurance information.
• Schedule appointments, manage phone calls, and support coordination of patient flow.
• Collect co-pays and handle basic billing inquiries.
• Maintain a welcoming, organized front desk environment.
• Collaborate with clinical staff to support high-quality patient care.
• Uphold MaineHealth values while serving as a reliable and professional representative of the practice.

Benefits

• As part of the MaineHealth system, you'll join a mission-driven organization committed to keeping our communities healthy.
• We offer competitive benefits, opportunities for career growth, and a supportive work culture where your contributions matter.
• We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees