Patient Service Representative FT, Days - Congress Clinic

Huntington Health • Pasadena, TX

4d • $24 - $35 • Onsite

About The Position

As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.

Requirements

• High School Diploma/GED required.
• 1 year experience working customer service or an office setting preferred
• Communication - Ability to convey and/or receive written/verbal information to/from various audiences in different formats. Strong verbal and writing skills. Ability to read, understand and respond to detailed oral and written instructions.
• Other - Demonstrates level of expertise in medical insurance, referral process and benefits plans. Ability to work independently.
• Technical - Ability to apply knowledge of information software and/or hardware to provide solutions and/or support.
• Ability to work independently.

Nice To Haves

• Assoc. Degree/College Diploma preferred.
• Experience with CS-Link/Epic Healthcare preferred.

Responsibilities

• positive patient relations
• proper telephone communication
• appointment scheduling
• patient registration
• payment and co-payment collection
• collection and maintenance of current patient demographics and insurance information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees