Patient Service Representative
About The Position
$500 sign on bonus! A non-exempt medical office position responsible for front office processes in the physician practice Responsibilities Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program. Greets patients entering the practice. Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. Checks out patients and assists them with referral processing and scheduling. Collects co-pays and posts charges. Processes charge entry and patient balances. Distributes information to patients regarding office policies, procedures, and practice information. Explains the patient portal and assists with patient enrollment. Performs additional responsibilities as needed.
Requirements
- Education : High school diploma/GED
- Experience : One year customer service experience, preferably in a hospital or physician office setting.
Responsibilities
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
- Greets patients entering the practice.
- Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
- Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
- Checks out patients and assists them with referral processing and scheduling.
- Collects co-pays and posts charges.
- Processes charge entry and patient balances.
- Distributes information to patients regarding office policies, procedures, and practice information.
- Explains the patient portal and assists with patient enrollment.
- Performs additional responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
