Patient Service Representative

Providence•Everett, WA

About The Position

Responsible and accountable for the coordination of information and support needed for the flow of patients in the Swedish Medical Center and Emergency Department environment. Provides front line customer service including reception and Registration. Responsible for the interviewing of patients and family to obtain required demographic and financial data, completing consents, escorting/directing patients and collecting valuables and deposits. Initial contact for any patients/visitors with general billing, insurance or collection questions/concerns. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Mill Creek and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Nice To Haves

Associate's Degree
2 years of experience in a medical setting with inpatient or outpatient admitting
Patient Registration or financial counseling or insurance and medical terminology experience

Responsibilities

Coordination of information and support for patient flow
Front line customer service including reception and Registration
Interviewing patients and family to obtain required demographic and financial data
Completing consents
Escorting/directing patients
Collecting valuables and deposits
Initial contact for patients/visitors with general billing, insurance or collection questions/concerns

Benefits

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

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