Patient Service Representative

Conifer Health SolutionsBartlett, TN
1d

About The Position

$500 Sign On Bonus A non-exempt medical office position responsible for front office processes in the physician practice

Requirements

  • Education: High school diploma/GED required
  • Experience: Two years of customer service experience, preferably in a medical office setting

Nice To Haves

  • completion medical office assistant program preferred
  • Prefer healthcare management/administration certification

Responsibilities

  • Greeting patients entering the physician practice
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges
  • Charge entry and patient balance processing
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal
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