PSR Dermatology

RALEIGH MEDICAL GROUP PA • Raleigh, NC

1d • Onsite

About The Position

Patient Service Representative – Join Our Growing Team! At Raleigh Medical Group, P.A, we believe that when our team is cared for, our patients are too. That’s why we put people first—supporting our staff, providing resources for growth, and creating a workplace where you actually enjoy coming to work. We’re growing fast, and so is our team! Right now, we’re looking for a friendly, detail-oriented Patient Service Representative (PSR) to be the welcoming face of our office and help keep things running smoothly. As a PSR, you’ll be the first point of contact for our patients and an important part of their healthcare journey. Help patients leave feeling cared for and confident about their visit. If you’re ready to join a supportive, people-first workplace and help create great patient experiences every day, we’d love to meet you! Apply today and start growing with us. Please no phone calls, solicitors, or recruiting agencies. EEO Statement: Raleigh Medical Group is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual, or any other protected group status or non-job characteristic as directed by law.

Requirements

• High school diploma or equivalent.
• Basic computer skills (EHR experience a big plus!).
• 1+ year of medical office experience.
• A team player with great communication skills and a positive, patient-first mindset.

Responsibilities

• Welcome patients & visitors with a smile and help guide them where they need to go.
• Verify patient information, forms, and insurance details (you’re the keeper of accuracy!).
• Collect payments and assist with registration documents like HIPAA forms.
• Handle phone calls, schedule appointments, and direct messages with professionalism.
• Support check-in/check-out, data entry, and medical records.
• Cross-train and collaborate with teammates to keep the office flowing.
• Help patients leave feeling cared for and confident about their visit.

Benefits

• Group Health, Dental & Vision Insurance
• FSA & HSA options
• Generous PTO (because balance matters!)
• 401(k) with company match
• Company-paid Short & Long-Term Disability + Life Insurance
• Competitive salaries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED