Patient Service Representative - Senior Health Rehab - Full Time

SolutionHealth • Manchester, NH

12d • Onsite

About The Position

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with TJC and government standards, as well as policies and procedures of Elliot Rehabilitation Services.

Requirements

• High School Diploma or equivalent required.
• Ability to obtain BLS Certification within first 90 days and maintain while in position.

Nice To Haves

• Previous experience in a health care setting preferred.

Responsibilities

• Receives incoming telephone calls, directs inquires as appropriate and takes messages.
• Receives and processes referrals from physician’s offices and manages referral tracking process.
• Performs required insurance verification activity when appropriate.
• Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled.
• Schedules appointments for therapy evaluations and visits based on established guidelines.
• Completes the registration process, explains applicable policies to patient and assists patients with paperwork.
• Collects payments and charges from the patient at time of service.
• Maintains therapists’ schedules, optimizing effective scheduling of appointments.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Continuing Education Reimbursement Programs
• 403(b) Retirement Savings Plan
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees