At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? This is a Casual position for the Occupational Health clinic located on the McHenry hospital campus and will require travel to provide coverage to other locations (Huntley, Woodstock & Lake Forest). This position is as needed for coverage of vacation and sick leave. It will be an 8 hour shift with earliest shift being 6:45a-3:15p and the latest shift being 8:30a-5p. Occupational Health clinic is open Monday through Friday, no weekends or major holidays. The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.