Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)
About The Position
As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and/ or specialty care physicians. Major duties include but are not limited to: Acting as a liaison for the patients and physicians in the practice Assisting patients in accessing service within the health system Facilitating communication with referring physicians referring patients to appropriate resources Providing follow-up through telephone and EPIC/CareConnect. Salary Range: $30.36-$43.49
Requirements
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
- Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
- Knowledge of specific specialty practice and workflows
- Familiarity and knowledge of authorization process & managed care programs
- Ability to provide coverage for Community clinics as assigned.
Responsibilities
- Acting as a liaison for the patients and physicians in the practice
- Assisting patients in accessing service within the health system
- Facilitating communication with referring physicians referring patients to appropriate resources
- Providing follow-up through telephone and EPIC/CareConnect
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
